How Toby's Dog Grooming collects, uses, and protects your personal information.
1. Introduction
Toby's Dog Grooming("we", "us", "our") is a professional dog grooming salon located at 4/1 Jewel Way, Banksia Grove WA 6031. We are committed to protecting the privacy of everyone who interacts with our website.
This policy explains what personal information we collect through this website, why we collect it, how it is used and protected, and your rights in relation to that information. We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. What we collect
When you submit the contact form on our website, we collect the following information:
Your name (required)
Your email address (required)
Your phone number (optional)
The message content you provide (required)
We do not collect any other personal information through this website, and we do not collect sensitive information such as health data, financial information, or government identifiers.
3. Why we collect it
We collect your contact details solely to respond to your enquiry or booking request. We will use the information you provide to reply to your message and, where relevant, to discuss your appointment.
We will not use your contact details for unsolicited marketing, and we will not add you to any mailing list without your explicit consent.
4. How it is stored and protected
Contact form submissions are transmitted securely via Resend, a third-party email delivery service. We do not store contact form submissions in a database. Once delivered, emails are retained in our business inbox in accordance with standard email retention practices.
We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as from unauthorised access, modification, and disclosure.
5. Third-party services
This website uses the following third-party services. Each has its own privacy policy governing how they handle data.
Resend (resend.com): used to deliver contact form submissions to our inbox. Your name, email address, phone number, and message are transmitted through Resend's infrastructure. No user data is retained by Resend beyond delivery.
Google Places API : used to display our Google rating and review count on the website. This is a read-only lookup of publicly available business data. No personal information about you is shared with Google through this feature.
Square Appointments (squareup.com): our online booking system. When you click a "Book Now" link, you are taken to Square's platform, and Square's privacy policy governs how your booking information is handled. We do not receive or store your payment details.
6. Cookies
We do not use tracking cookies, advertising cookies, or analytics cookies on this website. Our website may use essential technical cookies that are strictly necessary for normal operation, such as those required for security or to remember your session state. These cookies do not collect personal information and are not used to track your browsing behaviour.
7. Your rights
Under the Australian Privacy Act, you have the right to request access to any personal information we hold about you, to request that we correct inaccurate or out-of-date information, and to request that we delete personal information we hold about you, where it is no longer needed for the purpose for which it was collected.
To make any such request, please contact us using the details in section 8 below. We will respond to your request within a reasonable time and in accordance with our obligations under the Privacy Act.
8. Privacy enquiries
If you have any questions about this privacy policy, or if you wish to access, correct, or delete personal information we hold about you, please contact us: